Volvo trucks
salute talent

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Job details

CUSTOMER SERVICE GERMAN/SWEDISH

Location: GHENT

Salary/Rate: /

Type: Temporary

Closing Date:

Job Reference: 1037145

- Customer Service
- German/Swedish/English
- International


You are responsible for getting truck drivers with a breakdown back on the road as soon as possible. To this purpose, you use both telephone and computer. First, you gather information about the truck, its position and the specific kind of problem. You register everything in the database in English. You check the payment possibilities and make sure that the payment guarantee is available. You contact the nearest dealer and inform him about the problem. During the breakdown procedure, you make sure that the customer and truck driver are kept informed. You are part of a team with certain language skills, but throughout the process, you work closely together with other teams.

You are fluent in English in combination with German and Swedish. You are customer-oriented and have good communication skills. You have basic skills in MS Office applications and you are willing to work in a shift system (morning, afternoon, night and weekend shift).

Our client, well known in the automotive business and based in Ghent, offers round-the-clock assistance with emergency breakdown services for trucks and busses all over Europe and provides its customers (especially truck dealers) with technical advice.

Interested? Apply online or contact Sylvie De Bock from Hays Ghent at 09/233.11.83.


Contact: Sylvie De Bock

Office: Oudenaardsesteenweg 13-15, Gent, Belgium, 9000

Phone: 092331183

Email: sylvie.debock@hays.com

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