Your new company

Your new role

• Managing incidents and resolving technical issues efficiently.
• Handling service requests such as access rights and configuration updates.
• Monitoring application performance and supporting production environments.
• Using Jira to track and document support activities.

Your profile

• A few years of experience in application support or IT operations.
• Strong knowledge of SQL and experience with ticketing tools like Jira.
• Fluency in English is required; knowledge of at least Dutch or French.
• A proactive, analytical, and collaborative approach to problem-solving.
• Ability to work independently and adapt to a dynamic environment.

What you'll get in return

• Gross monthly salary between €4,000 and €6,000, depending on experience.
• Company car and €80/month net expense allowance.
• 7% annual bonus, 13th month, double holiday pay.
• Meal vouchers (€8/day), eco vouchers (€250/year), group insurance, and hospitalization insurance.
• Laptop and headset, commuting allowance, and a flexible cafeteria plan.
• 32 vacation days, with the possibility to earn up to 3 extra days based on seniority.
• Flexible working hours (start between 7:30 and 9:00) and 3 days of homeworking per week after onboarding, depending on your progress and level of autonomy.
• A supportive team environment with opportunities for internal mobility and career growth.

What you need to do now

Are you interested in this role? Please contact Alexia from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.