Your new role
As a customer service representative you are responsible for managing customer relationships proactively and being the single point of contact of all enquiries and orders. Your focus will be on the German market. The contact is mainly through email and also by phone. Furthermore, you have to work closely with the Sales and Logistics departments in order to set deadlines and determine delivery options. Furthermore, you are responsible for the preparation of invoices and keeping the customer informed. In short, you do everything to maintain the relationship with the customer in the long term.Finally, you will be responsible for the timely and accurate processing of quotations in SAP.
Hays Zaventem is looking for a candidate who is fluent in spoken and written communication in German and English. Furthermore, you have a first working experience as customer service representative in an international environment. You also have good communication skills and you can manage multiple priorities successfully. Preferably you also have experience with SAP. Finally, you are customer friendly and enjoy working as part of a team.
The terms of employment
You will receive a permanent contract after a interim period of 3 – max 6 months with an attractive salary package supplemented with meal vouchers and other extra-legal advantages. You will be working in a pleasant and international environment with flexible working hours. In addition, there is also the possibility for homeworking. Moreover, on top of the 20 days of vacation, you get 10 extra days!
About the organization
Our client is an international company in Zaventem and is looking for reinforcement for their international customer service team through Hays.
Apply directly to this vacancy
Are you interested in this job as customer service representative for an international company in Zaventem? Then be sure to apply via the button below. For other Office Support jobs, please contact Justine De Zutter from Hays Zaventem.