CUSTOMER SERVICE SYSTEM
Freelance | Customer Service System | Brussels | Long Term | 1094204
Hays Technology is in search of a Freelance Customer Service System for a client in the area of Brussels.
Your tasks:
As a Customer Service System you assist the manager with the process of the system, user and user group management.
Your profile:
As a Customer Service System you have experience with support/helpdesk/ Service Desk tools
Having experience with Jira or Confluence is a plus.
You have experience in dealing with user groups
You have knowledge of customer services processes.
You are a team player, but when needed you can work independent.
You are able to execute queries in Oracle Database and SQL
You have experience in creating/maintaining technical documentation and manuals
You have an analytic mind.
You are fluent in the English language and you work well under pressure.
Are you the candidate we are looking for? Don’t hesitate and apply now! #1094204
- Long Term
- Hybrid (3 days office, 2 days home)
- English
- International environment
Your tasks:
As a Customer Service System you assist the manager with the process of the system, user and user group management.
- Offer support to stakeholders and users of GCSS
- Monitor the checks and updates
- Manage the monthly patching messages
- Offer back-up support
- Coordinate and manage the calendar of GCSS events
- Work together with colleagues
Your profile:
As a Customer Service System you have experience with support/helpdesk/ Service Desk tools
Having experience with Jira or Confluence is a plus.
You have experience in dealing with user groups
You have knowledge of customer services processes.
You are a team player, but when needed you can work independent.
You are able to execute queries in Oracle Database and SQL
You have experience in creating/maintaining technical documentation and manuals
You have an analytic mind.
You are fluent in the English language and you work well under pressure.
Are you the candidate we are looking for? Don’t hesitate and apply now! #1094204
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Résumé
- Type d'emploi
- Contracting / Freelance
- Secteur
- Chaîne d'approvisionnement & services logistiques
- Lieu
- Brussels
- Spécialité
- Infrastructure
- Salaire
- Competitive
- Réf. :
- 1094204
Contacter un consultant
Contactez Gabriel Perez, le consultant en charge de cette offre d'emploi, situé à Bruxelles
Hays Bruxelles, Avenue Louise 326
Téléphone: 025411658
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