Customer Support Advisor (Czech, Polish)
Gent | Customer service support | Bachelor | English, Polish, and Czech | Communicative | 1105653
Your new role in this job
You work as part of the uptime coordination team where you give road assistance to drivers. You do this by acting as the link between customers, drivers and dealers in order to find the best solution to get the vehicle back on the road as soon as possible. You identify suitable solutions for logistical and technical issues related to the breakdown and monitor progress until the repair is completed. You proactively keep all the different parties up-to-date about the progress. You work in a dynamic and international environment with colleagues from all over the world.
What you will need to succeed
You work as part of the uptime coordination team where you give road assistance to drivers. You do this by acting as the link between customers, drivers and dealers in order to find the best solution to get the vehicle back on the road as soon as possible. You identify suitable solutions for logistical and technical issues related to the breakdown and monitor progress until the repair is completed. You proactively keep all the different parties up-to-date about the progress. You work in a dynamic and international environment with colleagues from all over the world.
What you will need to succeed
For this customer service support role, fluency in mainly
Czech and English with ideally another Eastern European language like Russian, Polish or Lithuanian. You are customer-oriented with good communication skills. You have solid MS Office skills and, after intensive training, you are willing to work in a shift system (morning, afternoon, night, weekend).
What you will get in return
Czech and English with ideally another Eastern European language like Russian, Polish or Lithuanian. You are customer-oriented with good communication skills. You have solid MS Office skills and, after intensive training, you are willing to work in a shift system (morning, afternoon, night, weekend).
What you will get in return
Our client offers you an interesting, diverse and challenging job in an international, multicultural work environment. You will get intensive education and learn a lot on the job. You will work on a full-time basis for a salary in correspondence with your experience. On top of this salary, you also receive extra compensation for working in a shift system.
Your new company
Your new company
Our partner, Volvo Group, is one of the world’s leading manufacturers of trucks, buses and engines with brands such as Volvo, Renault Trucks and Volvo Penta.
What do you need to do now?
What do you need to do now?
Are you interested in this job as customer service support? Apply here now!
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Pour plus d'information ou pour consulter d'autres offres d'emploi, merci de vous rendre sur le site de recrutement dédié.https://webmicrosites.hays.be/web/volvo
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Résumé
- Type d'emploi
- CDD (option CDI)
- Secteur
- Automotive
- Lieu
- Gent
- Spécialité
- Customer Service and Call Centre
- Salaire
- Competitive and according to experience
- Réf. :
- 1105653
Contacter un consultant
Contactez Guillaume Van Huffel, le consultant en charge de cette offre d'emploi, situé à Ghent
Hays Ghent, Kortrijksesteenweg 1084
Téléphone: 092105273
Numéro d'agrément
VG 292/BUOSA W.INT.35 W.SO.35
Brussels n° 00322-406-20121217
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