Your new role in this job

You work as a part of the uptime coordination team where you give road assistance to drivers. You do this by acting as the link between customers, drivers and dealers in order to find the best solution to get the vehicle back on the road as soon as possible. You look for acceptable solutions to logistics and technical problems related to the breakdown and follow up on the status until the repair is finished. You keep all the different parties up-to-date about the progress, which you do proactively. You work in a dynamic and international environment with colleagues from all over the world.

What you will need to succeed

For this job as a customer service support,
You are fluent in Bulgarian and another East-European language like Romanian, Polish, Russian, Hungarian.
You are customer-oriented with good communication skills. You have good skills in MS Office applications and after intensive training you are willing to work in a shift system (morning, afternoon, night, weekend).

What you will get in return

Our client offers you an interesting, diverse and challenging job in an international, multicultural work environment. You will get intensive education and learn a lot on the job. You will work on a full-time basis for a salary in correspondence with your experience. On top of this salary, you also receive extra compensation for work in a shift system.

Your new company

Our partner, Volvo Group, is one of the world’s leading manufacturers of trucks, buses and engines with brands such as Volvo, Renault Trucks and Volvo Penta.

What do you need to do now? Are you interested in this job as customer service support? Apply here now!

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