Your new company

Hays is seeking a dedicated Export Operations Specialist to support the export of critical medical devices, with a particular emphasis on cold chain logistics. This role is pivotal in ensuring seamless, cost-efficient, and high-quality service delivery to our export markets.

Your new role

As an Export Operations Specialist, you will:

• Act as a key point of contact for clients, responding promptly to inquiries, resolving issues, and managing the full Order to Cash cycle to meet customer expectations.

• Conduct root cause analyses to identify bottlenecks and implement solutions to enhance productivity and quality within the supply chain.

• Oversee order management, ensuring accuracy, compliance, and timely execution, resolving any discrepancies with internal and external stakeholders.

• Coordinate transport, warehousing, and distribution of temperature-sensitive medical products, ensuring adherence to cold chain requirements.

• Maintain up-to-date knowledge of export regulations, Incoterms, and documentation to ensure compliance and reduce supply chain risks.

• Monitor and optimize costs, with a focus on cold chain logistics efficiency.

• Work closely with suppliers, logistics providers, and regulatory agencies to align strategies and execute supply chain initiatives.

• Track key performance indicators and contribute to ongoing operational improvements.

Your profile

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related discipline.

• (Ideally) minimum 2 to 4 years of experience in supply chain management, ideally within export markets and the medical device sector.

• Strong communication skills with the ability to build rapport across teams and clients.

• Knowledge of cold chain logistics is highly advantageous.

• Familiarity with export regulations and documentation requirements.

• Excellent organizational skills and a keen eye for detail.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Experience working with Oracle or comparable ERP systems.

• Language skills in English, French, and Arabic or Spanish would be a significant advantage.

What you'll get in return

• Contract on interim basis with the possibility of receiving a permanent contract

• A competitive salary

• Meal vouchers

• 2 home office days

What you need to do now

Are you interested in this role? Please click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.