Your new company

Your new role

• Troubleshooting hardware and software issues (Windows, Open Office, email clients, etc.).
• Managing user access via Active Directory and handling asset management.
• Preparing laptops and equipment for new employees (onboarding).
• Supporting networked devices such as printers and barcode scanners across various sites.
• Acting as a field technician when needed: visiting branches to resolve issues with scanners, switches, or other infrastructure.
• Collaborating with system engineers for more complex issues and contributing to internal IT projects.
• Using Jira for ticketing and task planning.

Your profile

• Fluency in French with a good level of Dutch.
• At least 3 years of relevant experience in IT support (beyond basic helpdesk).
• A Bachelor’s degree in IT is preferred, but equivalent experience is welcome.
• Solid knowledge of Windows environments, office applications, and basic networking (TCP/IP).
• Experience with ticketing systems (e.g., Jira).
• A proactive, customer-oriented mindset with strong communication skills.
• A valid driver’s license (you’ll be visiting other sites occasionally).

What you'll get in return

• A permanent full-time contract (40h/week).
• Competitive gross salary (€2,800–€3,000/month).
• Company car with fuel card.
• €240 net monthly allowance.
• Meal vouchers (€8), group and hospitalization insurance.
• Quarterly performance bonus (up to €500 gross).
• 32 days off per year (including 12 ADV days).
• A collaborative and supportive IT team where you can grow and make an impact.

What you need to do now

Are you interested in this role? Please contact Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.