IT Support Technician
International company | IT Support | company car | corporate environment | English | French or Dutch
Your new company
This role is with a leading international consulting firm known for its strategic expertise and collaborative culture. Operating across multiple continents, the company partners with top-tier clients to drive impactful change. It is consistently recognized as one of the best places to work, with a strong emphasis on diversity, inclusion, and employee development.
Your new role
As an IT Support Technician, you will be a key member of the Technology Services Group (TSG), providing essential technical support to internal users. You’ll be the first point of contact for IT-related issues, ensuring smooth day-to-day operations and contributing to the continuous improvement of IT services. This is a hands-on role that combines technical troubleshooting, user support, and system maintenance in a dynamic and fast-paced environment.
Key Responsibilities:
- Serve as the primary contact for IT support requests
- Install, configure, and maintain software and operating systems
- Troubleshoot and resolve hardware and software issues
- Maintain accurate records of IT assets, repairs, and support activities
- Enforce IT policies and ensure compliance with internal standards
- Manage user accounts and access rights
- Coordinate off-site repairs with external vendors
- Test and deploy new applications and system updates
- Monitor data backups and perform recovery tests
- Support and mentor junior IT staff
- Lead training sessions for end users
Your profile
We’re looking for a tech-savvy and service-oriented individual who enjoys solving problems and working in a team. You should be organized, proactive, and capable of managing multiple priorities with a calm and analytical mindset.
Qualifications and Skills:
- Associate’s or bachelor’s degree in IT, Computer Science, or equivalent experience
- Fluent in English; minimum good understanding of one of the local languages (French or Dutch); additional languages are a plus
- Experience in a technical support or customer service role, ideally in a corporate environment
- Familiarity with remote support tools and IT service management systems
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal abilities
- Willingness to occasionally work outside regular hours when needed
What you'll get in return
This position offers a competitive and well-rounded compensation package, including:
- Gross monthly salary around €3,200
- Company car or reimbursement of public transport costs
- Annual performance bonus of up to 8%
- Meal vouchers
- Hospitalisation insurance
- Pension plan
- 26 vacation days and a 39-hour work week
- One day of remote work per week
- A supportive, inclusive team culture with opportunities for growth and development
What you need to do now
Are you interested in this role? Please contact Hays Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Cliquez-ici pour accéder à la Politique de confidentialité de Hays, qui vous apportera des informations détaillées sur la manière dont nous utilisons et protégeons vos données personnelles et vos droits relatifs à ces données.
Résumé
- Type d'emploi
- CDI
- Secteur
- Business or Management Consultancy
- Lieu
- Brussels
- Spécialité
- Technology
- Salaire
- Gross monthly salary around €3,200 with company car or full public reimbursement
- Réf. :
- 1109538
Contacter un consultant
Contactez Alexia Brosens, le consultant en charge de cette offre d'emploi, situé à Brussel
Hays Brussel, Culliganlaan 2A
Téléphone: 0476706730
Numéro d'agrément
VG 292/BUOSA W.INT.35 W.SO.35
Brussels n° 00322-406-20121217
JOB_53417621109538