Your new company

Your new role

• Provide efficient IT support and problem-solving.
• Manage support tickets and prioritize user needs.
• Maintain the IT knowledge base and assist in projects.
• Collaborate with vendors and ensure compliance.
• Conduct user training and support financial collaboration.

Your profile

• Fluency in English & French, with proficiency in Dutch as a bonus.
• Bring at least 10 years of experience in IT support or related roles, with a knack for troubleshooting technical issues.

• Proficiency in incident management and handling tickets via advanced systems.

• Strong communication skills to explain tech issues in simple terms.

• A passion for providing excellent customer service and solving user problems.

• Dedication to continuous learning and professional development.

• Any certifications like Microsoft Certified Professional or Cisco would be a great addition.

What you'll get in return

• Exciting projects where you can showcase your skills and make a real impact.

• Opportunities to shape IT policies and contribute to strategic governance.

• Hands-on support tasks that allow you to work closely with diverse teams and clients.

• Financial insights and avenues for ongoing professional development.

• A supportive and collaborative work environment where your growth is encouraged and valued.

What you need to do now

Are you interested in this role? Please contact Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.