Your new company

A prominent player in the healthcare industry located in Leuven.

Your new role

In this role, you'll play a crucial part in providing technical assistance to our branches and headquarters, both remotely and on-site. Your expertise will contribute to the seamless functioning of our IT systems and equipment, ensuring an exceptional customer journey.

• Serve as the primary point of contact for IT-related inquiries from our branches and headquarters.
• Handle diverse requests ranging from printer connectivity to software issues and technical equipment challenges.
• Display exceptional customer service skills, efficiency, and a proactive approach.
• Thrive in a fast-paced environment, demonstrating resilience and a positive attitude.
• Exhibit strong problem-solving abilities, along with a sense of initiative and creativity.
• Possess excellent analytical and communication skills in Dutch, French, and English.
• Willingness to undergo necessary training to enhance your skill set.

Your profile

• Fluently communicate in Dutch, French, and English.
• Bring a minimum of 3 years of professional experience in a similar role.
• Embrace growth opportunities within a fast-expanding organization.
• Understanding of IT fundamentals, encompassing PCs, mobile devices, networks, and proficiency in Windows, Office365, Teams, SharePoint, Azure, and Active Directory.
• Familiarity with ITIL practices.
• Demonstrate a results-driven mindset, consistently aiming for excellence.
• Work autonomously while fostering a collaborative team-oriented mindset.
• Location: Leuven – Willingness to travel to various branches in Flanders and Wallonia.
• Possession of a valid driver's license (Type B)

What you'll get in return

• Attractive salary package
• Company car and fuel card
• Flexible working hours
• Homeworking possibilities
• Possibility to follow trainings and get certificates

What you need to do now

Are you interested in this role? Please contact Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.