• Long Term
• On prem
• French & English
• International
• Experience with (A)AD, Exchange, Share point, Onedrive and ITIL

Your new company

As part of the Group's ICT department, you will work in the Service Desk & Workplace team, responsible for operational support for users of a global group. Our technological environment includes :

• Nearly 4,000 users at more than 60 sites in over 7 countries
• 2 main datacenters in Belgium with over 450 servers
• WAN integrating over 50 sites

Your new role

As a Freelance Support Engineer you provide L1 and L2 support to technical incidents and requests from the business.

With a first call you try to resolve as many requests as possible, using the tools at your disposal er by visiting the site.

You encode, handle, track and finalize the tickets.

You manage the deployment of PCs and their images, as well as the installation of hardware and software

You participate in the development of solutions and procedures, as well as project implementation.

You monitor technological developments on the market and manage the life cycle of various technological components.

Your profile

As a Freelance Support Engineer you already have your first experience.

You have a good knowledge of Office 2019, 2021, 365 | Windows 10, 11

You have experience with PC hardware and peripherals

You know how to manage users, computers and groups in Active Directory and Azure Active Directory

You know how to manager e-mail addresses and shared mailboxes in Exchange On-Premise and Online

You have a first experience with Teams, Share point Onedrive

A nice plus is experience with: Windows Server, System Centre Configuration Manager, basic routers and switches, ITIL.

You are a real team player and solution oriented.

You are fluent in the French language, preferably in English as well.

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