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Certified Membership

Hays continously strives to improve the quality of recruitment & selection services.

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Customer service

Our quality charter allows you to know what you can expect from Hays.

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Our success flows from the trust we enjoy from our key stakeholders such as our employees, clients, candidates, business partners and suppliers. Hays operates in 33 countries and nationwide. We recognise the rule of law within these jurisdictions and support appropriate internationally accepted standards. These Business Principles reach beyond our legal obligations and establish our relationship with society. Our Business Principles apply to all Hays companies, directors and employees.


We are driven to achieve superior results for our customers through exceptional service delivery and we recognise that our clients' success depends upon employing the right people in their organisations. In recognition of their reliance upon us, we will strive to understand and respond to our clients' needs


We understand that finding people jobs is an important task in society that carries with it duties of care and professional behaviour. We will endeavour to match candidates' needs and objectives with those of our clients and we respect our obligations of confidentiality to candidates.


We expect our staff to communicate transparently and honestly with our clients, candidates, business partners, suppliers and governmental and regulatory bodies, within the legal framework of privacy and confidentiality.


We strive to recruit, train, develop and retain the best talent in our industry. We will pursue equality of opportunity, treatment and diversity through our employment policies and will encourage our employees to reach their full potential through training and development.

Human rights

Our relationships with clients, candidates, employees, business partners, suppliers and the communities within which we operate are based upon respect for individuals and their human rights.

Personal conduct

All our employees are expected to act with honesty, integrity and fairness. The offer or acceptance of any form of bribery is prohibited, including facilitation fees. All Hays companies and employees will adhere to the highest ethical and legal standards in business dealings throughout the world.


We are committed to operating our businesses in an increasingly sustainable manner and will seek to reduce our environmental impact year on year through digital ways of working, environmental solutions and internal policies.


We firmly believe that finding people jobs is a vital benefit to society. In addition, we will invest in our communities, including direct initiatives through charities to improve the employment prospects of the disadvantaged.

Health and safety

We will conduct our operations in a manner that strives to safeguard the safety of employees and the public.

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Hays & Press

Hays frequently publishes studies on the evolution of the labour market.

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Manchester City FC

Hays is the Official Recruitment Partner of Manchester City FC.