Your new company

Your new role

• Implement, maintain, and monitor systems, infrastructure, software, and hardware.
• Troubleshoot and resolve technical issues.
• Manage support tickets and ensure timely resolution.
• Provide accurate documentation and technical support.
• Support new application releases and test new technologies.
• Contribute to service desk and change management processes.
• Assist in IT projects related to security, infrastructure, and development.
• Ensure secure and efficient deployment of infrastructure and applications.
• Implement patch management strategies.
• Conduct security event analysis and incident management.
• Document and update processes and procedures.
• Evaluate and recommend new IT technologies.

Your profile

• Minimum Bachelor degree in computer science or equivalent.
• Minimum 3 years of experience in IT support or a similar role.
• Fluent in French and English (Dutch is a plus).
• Strong knowledge of Office 365, Windows Server, network management, hardware, and software.
• Experience with Windows, Linux, and macOS.
• Hands-on troubleshooting skills.
• Interest in information security, business continuity, and IT service management.
• Dynamic, problem-solving, customer-oriented, and team player.
• Experience with hosting services and tools (Docker, Kubernetes, cloud providers, etc.).

What you'll get in return

What you need to do now

Are you interested in this role? Please contact Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.