Technical Support Engineer

Zwijndrecht, Antwerp | Technical Support Engineer | English/Dutch, German+ | Logistic | Company car | 1111444

Your new company

Hays is working with an international organisation active in the industrial and technology sector. The company develops and delivers advanced technical solutions combining software and hardware to support operational environments.
You will join a dynamic and growing team where collaboration, customer focus and technical expertise are key. The organisation offers a hands-on environment with opportunities to learn, take ownership and grow within an international context.

Your new role

As Technical Support Engineer, you provide high‑level technical and application support to professional users across Europe. You help customers in sectors such as energy logistics, transport terminals and industrial operations to optimise their systems and reduce downtime.

Your responsibilities include:
As a Technical Support Engineer, you combine application support with a growing involvement in technical engineering activities. You are responsible for ensuring the continuity and performance of critical systems used in industrial environments.
Your responsibilities include:
  • Providing advanced technical and application support to customers via phone, email and remote tools
  • Troubleshooting complex issues related to software, databases and system configurations
  • Working with Linux environments, MySQL/MariaDB databases and networking concepts
  • Participating in onsite and remote implementations of customised solutions, including testing and configuration
  • Acting as a trusted advisor to customers by recommending best practices and improving operational efficiency
  • In addition, you will gradually support engineering activities (approximately 20% of the role):
  • Assisting with hardware implementation, wiring and configuration
  • Reading and interpreting technical and electrical diagrams
  • Supporting testing activities, including cabling and equipment validation
  • Acting as a backup for engineering tasks when required, with training provided
  • You will also contribute to documentation, user training and collaborate closely with development teams to resolve software defects.

Your profile

You have a first experience in a Technical Support or IT environment and are eager to expand your skills towards engineering. You are hands-on, solution-oriented and comfortable interacting with customers.

You bring:
  • Fluency in English and Dutch, as English is the main working language, German and French are a big plus
  • A Bachelor’s degree in IT, Electronics, Electromechanics or similar, or equivalent experience
  • Knowledge of Linux, MySQL or MariaDB, and general IT infrastructure
  • A strong interest in both software and hardware aspects of technical environments
  • The ability to read technical or electrical diagrams, or willingness to learn
  • A proactive mindset, resilience under pressure and strong customer focus
  • A willingness to learn and grow within a technical role
  • A valid category B driving licence

What you'll get in return

You will receive a competitive salary package including:
  • Gross salary up to approximately €3,400 depending on experience
  • Company car
  • Meal vouchers, hospitalisation insurance and group insurance
  • Net allowances including a home working allowance
  • 32 days of annual leave based on a 40-hour work week
  • Training opportunities and clear long-term career development paths
  • You will initially work fully onsite for onboarding and training, with the possibility of up to two days of remote work after this period.

What you need to do now

Are you interested in this role? Please contact Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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Summary

Job type
Permanent
Industry
Other
Location
Zwijndrecht
Specialism
Technology
Pay
€2,500–€3,400 gross/month with company car + fringe benefits
Ref:
1111444

Talk to a consultant

Talk to Alexia Brosens, the specialist consultant managing this position, located in Brussel
Hays Brussel, Culliganlaan 2A

Telephone: 0476706730

Accreditation number 


VG 292/BUOSA W.INT.35 W.SO.35 


Brussels n° 00322-406-20121217 

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