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Certified Membership

Hays continously strives to improve the quality of recruitment & selection services.

Customer Service Main Region


For Hays it is really important to deliver high-quality recruitment services. In order to get the right person in the right job, we offer profound and qualitative recruitment services to both our clients and our candidates. Thanks to our expertise in the market and our long-term experience in recruitment, we can find the right match between businesses and candidates. We aim to reach a 100% satisfaction from each of our customers.

As communication is key to ensure qualitative recruitment services, we have created a quality charter (service standards). This charter allows our candidates to know what they can expect from Hays and what we are expecting from them. Together we aspire the same goals.

Moreover, you’ll find some interesting quotes about our recruitment services and you can discover how we guarantee high-quality recruitment services day in day out.

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Understand your expectations

Once you collaborate with Hays, we will work to understand your ambitions and what you want for your career. We will find the best way to work together.

Find the right opportunity

We will use our deep expertise in each of our areas to find the best opportunity.

Advice and valuable support

We will ensure that you are best prepared for your interview.

Open and transparent communication

After your interview, you will receive clear feedback and help with negotiation.

A long-term vision

We will help you get started in your new job and the support you need.

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Research & Inspiration

Powering the world of work starts with sharing your knowledge.