How do different generations work together?

Conflicts between generations have always existed. Today, four generations work together in the job market and it’s important to understand how they function and what their expectations for efficient collaboration in the workspace are. What are these generations and what can be done so that they can cohabit and work in perfect harmony? Our answer in this article!

Each generation has its unique characteristics

Baby Boomers (1943 - 1959):

Baby Boomers are the oldest of the current generations. They have lived through major historical and societal evolutions, which explains their professional approach. This generation is known for its strong commitment to work and its respect for hierarchy.

Generation X (1960 - 1980):

Generation X’s work ethic is strong and their dedication to their employer is very noticeable. In addition, they can also be competitive and know how to follow strict rules, when it comes to authority and hierarchy.

Millennials (1980 - 1999):

Generation Y has a different view on work compared to their predecessors. Quality of life is a priority and they have a strong need for recognition. By giving meaning to their work, with challenging objectives and inspiring projects, this generation has a strong need to progress and to improve their skills.

Generation Z (>1999):

Also known as the “Hyper-connected” generation. These young people are extremely independent, and not afraid to take initiatives and fail: failure is not demonized but seen as a step towards success. They’re also very loud and proud about their demands for inclusivity, diversity and environmental awareness.

Each generation has its own view on work, companies and hierarchy. They are different, but also complementary, they mutually bring assets to companies. This is confirmed by Tina Ling, CEO of Hays France & Benelux in our 2018 survey " La cohabitation des générations au travail ": "An intergenerational mix of teams allows a transmission of expertise, shows a valuable and diverse structure and contributes to the performance of the company. The great challenge for every employer is to study ways to make the different generations work together, to fight against the stereotypes linked to each one of them in order to keep a pleasant work environment and to boost the company's performance.”

Intergenerational management: a gold mine for the company

The mix of generations is a gold mine for companies, regardless of their size. In addition to promoting diversity and inclusivity, it enhances the company's employer brand.

1. Break the barriers of stereotypes

Stereotypes can be found anywhere in our society. They have a considerable influence on a person's future and they also affect the professional world. For example, some people believe that older people are not familiar with computer tools and the internet, which hinders the development of the company, in addition to their presumed difficulty to adapt. As for the younger generation, they’re perceived as experts in computer and internet technology. However, their alleged sass and lack of effort doesn’t motivate certain companies to recruit them. Unfortunately, these stereotypes affect both the company and the individuals involved. It’s common to find senior workers who have been turned down for a job because of their age, thus reinforcing their difficulty to integrate into the job market. In other words, there is an entire range of stereotypes that need to be tackled. Keep in mind that you are recruiting personalities, talents, and soft skills, not age.

2. "What young people don’t know and older people can’t do"

The experience of the older generation mixed with the strength of younger people can also be complementary. People who have worked longer bring their industry knowledge to the younger generation, while younger teammates can bring fresh perspectives, while learning from the experience of other generations.

3. Peer evaluation

Implementing a feedback system between employees can be interesting. This allows everyone to talk more efficiently and openly in case of tension. In addition, team meetings can be a clever way to reinforce the sense of belonging and allow everyone to express themselves on a given subject, all while encouraging a team identity.

4. A melting pot of vibrant ideas

The older generation has certain business knowledge that is important to protect and that could be passed on to the younger generation in the form of mentoring. On the other hand, the "digital natives" enter the professional scene with a substantial academic and technical background. Why not set up a reverse mentoring system, where younger generations pass on their knowledge to older ones?

In summary, one generation should not adapt to another, but they should strive to coexist, collaborate and share knowledge.